RhondaShelton
December 16, 2020
"J.Crew customer service has been…"
J.Crew customer service has been fantastic for me; whether it's over the phone or at my local J.Crew store, they've always been prompt and gone out of their way to help. It's Grayers that's been horrible, particularly for a "new" company. I just hope J.Crew gets a new fashion expert because their clothing is woefully out of step with fresh fashion trends and classics.
Bryan.Adams
October 26, 2020
"Excellent Customer Service and Shipping"
J. Crew offers some of the most valuable designs and make in clothing. Customer service is always available to assist. Professional Courteous knowledgeable ground and air services have been met by order fulfillment. Great tool is you can track and monitor delivery truck real time from VA to Watermill Great condition Ups ground reliable and professional right to your front door or any access point requested
redkoala743
September 09, 2020
"Jcrew is a lovely store"
Jcrew is a lovely store. They offer plenty of sales and very good customer service to their Rewards Customers. I find that Jcrew is much better than Jcrew Factory because of the quality and the selection available. I have also had great experience returning items to Jcrew, the associates were very understanding and helpful.
tinyfish948
February 13, 2018
"Been shopping J. Crew forever..."
To be honest I only shop the sale section of their website. They have had some issues with sizing and quality over the past few years but I am very happy with the items I buy on sale. I love the reviews on their site and never buy with out reading them. Shipping is not super fast but still acceptable. I don't have a store in my area to return items but never have any problem returning via mail.